Contact Us​

Have questions? Check out our FAQs to the right.

Note:

If you have questions about university applications (personal statement, statement of purpose, etc.), job application documents (resume, cover letter, etc.) or any other editing or writing needs, please visit editorproof.com for details and pricing. For questions about IELTS services, see here. (https://writetotop.com/ielts)

Couldn’t find the answer you were looking for? Email us at info @ writetotop dot com.

We will answer all valid inquiries within 2 business days. Thank you for your interest in Write to the Top.

Keep in Touch
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General​
Is this site appropriate for beginners?

This site targets intermediate to advanced students, as well as native English users. Beginners in English can certainly take advantage of the materials here, but they should continue to build basic grammar & vocabulary skills in an ESL setting, as these tools are crucial to good writing.

How often do you release new content?

We upload long-form YouTube videos at least once a week. Subscribe to the channel to get notifications of new posts. Blog posts and other materials do not have a set schedule, but will be updated regularly. We also upload additional materials for members. Check the website for details.

How can I contact Adam?

If your questions have not been answered in this FAQ, you may contact Adam with the details on the left.

I have a grammar/vocabulary/writing/test question. Where can I post it?

You can post English-related questions in the comments under the latest YouTube video post, or on the writetotop Instagram channel. Adam reads all comments and will do his best to address your questions.

I need to pass my IELTS/TOEFL very soon. What should I do?

Begin by watching Adam’s videos on YouTube. Then, work on building your vocabulary, reviewing your grammar, reading every day, and taking as many practice tests as you can. The key is to practice every day. There are no secrets or shortcuts to success on these exams. If you have not prepared already for the test, there is not a lot you can do “very soon.” At minimum, get an idea of what to expect.

I can’t watch YouTube in my country.

Unfortunately, there is little we can do to help you with this situation. You can try using VPN software to mask your identity, but you do this at your own risk and to the best of your ability.

What happened to EngVid?

Adam still makes general English videos for Engvid.com.

How can I improve my English?

Build your vocabulary base, read every day, study grammar with a good book, practice, practice, practice. And, yes, watch videos on YouTube.

Can you make videos about the CAE, CELPIP, PET, SAT, TOEIC, GRE, etc.?

There are many English and other tests available out there. IELTS and TOEFL are the most popular of these. To help the greatest number of people, we only focus on these two tests and writing skills.

Can you make a video about _________?

Our videos follow a set course of carefully chosen topics that aim to help you write better. While we do read your requests and suggestions, we cannot fulfil all of them. We will do our best.

How much does the IELTS cost?

For all administrative details about the IELTS or TOEFL, please visit their official pages:

IELTS: www.ielts.org       TOEFL: www.ets.org/toefl

How can I say thank you to the Write to the Top team?

You can send us an email @ info at writetotop dot com to share your success story with us and others to inspire them. You can also become a member on our YouTube channel. We appreciate your support.

Products and Services​
How can I purchase an e-book?

E-books can be purchased through our bookstore using a credit card (no account needed). Transactions administered via PayPal, Stripe, Alipay, or other providers.

I bought an e-book and can’t download it. What should I do?

If you have a problem accessing your e-book, please notify us (support @ writetotop dot com) as soon as possible. Please include your order number with the email. We will resolve the issue right away.

Can I receive a discount?

Discounts are already added to certain purchases. E.g., if you buy multiple e-books, a discount already applies. Writing assessment packages include discounts. No further discounts can be given.

If you wish to purchase multiple products/services for groups such as schools, or if you are a teacher, further discounts may be discussed. Please email us @ support at writetotop dot com. Please send us an email from your school web address (i.e., not from an @gmail.com address).

Memberships on YouTube are administered by Google LLC. Write to the Top has no power to offer discounts on YouTube memberships.

Can I submit an essay for correction and feedback?

Yes. We offer a customized scoring and assessment service. For details, click here.

Can I get private lessons with Adam?

Adam provides coaching services for academic and professional writing and IELTS preparation. He does not offer ESL coaching. For details, visit here.

How can I get a refund for products or services?

Please see our refund and cancellation policy here.

Does Adam provide coaching for (ESL, SAT prep, TOEFL, TOEIC, other exams, kids, _______)?

Adam only provides coaching services for academic and professional writing and IELTS preparation. This generally means clients are in high school, college, or in the workforce.

What happens if I can’t make my scheduled coaching session?

Please see our terms & conditions page for information about scheduling, refunds and cancellations, conditions, and so on.

Privacy, Security and Support​
What do you do with my data?

We take the security of your personal data very seriously. Please view our detailed Privacy Policy.

Is my credit card information safe?

We take the security of your personal data very seriously. Although our site uses SSL encryption, we do not store your information on our site or database. All credit card details remain on the PayPal or Stripe sites only and do not transfer to us.

How can I request further support?

If your questions have not been answered in the FAQ and you require further assistance, please contact us @ support at writetotop dot com. We will respond within 2 to 3 business days.

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