Contact Us​

Have questions?
Check out our FAQs to the right.

Couldn’t find the answer you were looking for? Contact us directly.

Click on the service you need for more information:

We will answer all valid inquiries within 2 business days. Thank you for your interest in Write to the Top.

Keep in Touch
Products and Services​
How can I purchase an e-book?

E-books can be purchased through our bookstore using a credit card (no account needed). Transactions administered via PayPal, Stripe, Alipay, or other providers.

I bought an e-book and can’t download it. What should I do?

If you have a problem accessing your e-book, please notify us (support at writetotop dot com) as soon as possible. Please include your order number with the email. We will resolve the issue right away.

Is the writing workshop enough to prepare for the test?

The writing workshop is a short introduction for those who know what the writing test is about but aren’t sure how to get started in their preparations. We look at strategies and approaches that will help you practice before the test. For a deeper, step-by-step study of the writing test, we offer the writing course, a 16-hour program that will have you fully prepared to score high on this part of the test.

Who is the writing seminar meant for?

This 2-hour lecture is meant to help those who are stuck at a certain band score and are not sure what changes they need to make to get to the next band level. By the end of the seminar and the two assessments that come with it, you should be able to recognize your weak areas and make the necessary changes to overcome them.

Can I submit an essay for correction and feedback?

Yes. We offer a customized scoring and assessment service.

Can I get private lessons with Adam?

Yes, Adam provides professional coaching services for test prep, university applications, and other purposes. Please note, coaching is for adults only (ages 17+)

What happens if I can’t make my scheduled coaching session?

Please see our terms & conditions page for information about scheduling, refunds and cancellations, and so on. In most cases, you will be able to reschedule with no additional charge.

How can I get a refund for products or services?
Can I receive a discount?

Discounts are already added to certain purchases. E.g., if you buy multiple e-books, a discount already applies. Writing assessment packages include discounts. No further discounts can be given.

If you wish to purchase multiple products/services for groups such as schools, or if you are a teacher, further discounts may be discussed. Please email us @ support at writetotop dot com. Please send us an email from your school web address (i.e., not from an @gmail.com address).

General​
Who is this website intended for?

Our aim is to help those who have goals: 1) to attend a university or college program that requires an English proficiency score. We focus on the IELTS exam to do this, but we can help with other exams as well; 2) those who need help with their application to those programs, especially in terms of the applications essays like the personal statement, common, app essay, statement of purpose, and so on; and 3) those in higher education or the workforce who need help with written materials, including resumes, essays, reports, and so on.  

How often do you upload new content?

We do not have a schedule of video, blog, or Instagram uploads. We will strive to upload as often as we can. Subscribe to our YouTube channel (youtube.com/writetothetop) to get notifications of new posts and visit Instagram (@writetotop) and the site regularly to see new content.

How can I contact Adam?

If your questions have not been answered in this FAQ, you may contact Adam through the contact form on the left.

I have a grammar/vocabulary/writing/test question. Where can I post it?

Write to the Top is not an English teaching site. However, we will do our best to help you whenever we can with English related questions. You can post these in the comments section under our latest YouTube video posts, or on the writetotop Instagram channel. Adam reads all comments and will do his best to address your questions as soon as possible.

I need to pass my IELTS/TOEFL very soon. What should I do?

Begin by watching Adam’s videos on YouTube. Then, work on building your vocabulary, reviewing your grammar, reading every day, and taking as many practice tests as you can. There are no secrets or shortcuts to success on these exams. If you have not prepared already for the test, there is not a lot you can do “very soon.” At minimum, get an idea of how the test is structured and what to expect.

I can’t watch YouTube in my country.

Unfortunately, there is little we can do to help you with this situation. You can try using VPN software, but you do this at your own risk and to the best of your ability.

What happened to EngVid?

Adam still makes general English videos for Engvid.com.

How can I improve my English?

Build your vocabulary base, read every day, study grammar with a good book, and practice every chance you get. Watch videos on YouTube. If you want personalized training, you can book coaching sessions with Adam. See details.

Can you make videos about the CAE, CELPIP, PET, SAT, TOEIC, GRE, etc.?

There are many English and other tests out there. IELTS is among the most popular of these. To help the greatest number of people, we only focus on this test and writing skills.

Can you make a video about _________?

Our videos follow a set course of carefully chosen topics that aim to help you write better. While we do read your requests and suggestions, we cannot fulfil all of them. We will do our best.

How much does the IELTS cost?

For all administrative details about the IELTS or TOEFL, please visit their official pages:

IELTS: www.ielts.org       TOEFL: www.ets.org/toefl

How can I say thank you to the Write to the Top team?

You can send us an email @ support at writetotop dot com to share your success story with us and others to inspire them. You can also become a member on our YouTube channel. We appreciate your support.

Privacy, Security and Support​
What do you do with my data?

We take the security of your personal data very seriously. Please view our detailed Privacy Policy.

Is my credit card information safe?

We take the security of your personal data very seriously. Our site uses SSL encryption. That said, we do not store your information on our site or database. All credit card details remain on the PayPal or Stripe sites only and do not transfer to us.

How can I request further support?

If your questions have not been answered in the FAQ and you require further assistance, please use the contact form on this page to ask us any question. We will respond within 2 to 3 business days.

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